Iveco Maenhout

Service Advisor – Receptionist (Bruges)

Function: Workshop occupancy and invoicing First point of contact for customers (telephone, reception, warehouse, workshop) Work planning in Navision and coordination with workshop manager Drawing up work orders Inform customers about the status of their car Complete work sheets in Navision, check hours worked, parts and fluids Homologation and inspection of cars Organize breakdown service and feedback in SAP Complaints handling and passing on to the right party Close cooperation with warehouse manager and workshop manager Report to branch manager Profile: Basic knowledge of car mechanics and parts (preferred) Mother tongue Dutch, fluent verbal expression skills in French and English Good knowledge of Office package and Navision Organizational talent and stress resistance Offer: Working in a highly enterprising and growing company Varied, autonomous job in a pleasant working atmosphere Competitive salary with fringe benefits

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